Samsun B\u00fcy\u00fck\u015fehir Belediye(SBB) Ba\u015fkan\u0131 Halit Do\u011fan, 2025 y\u0131l\u0131 kamuoyu e\u011filim ara\u015ft\u0131rmas\u0131nda y\u00fczde 62,3 oran\u0131nda vatanda\u015f memnuniyetiyle \u00f6ne \u00e7\u0131kt\u0131.<\/p>\n
KODAR Anket, “Samsun B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkanl\u0131\u011f\u0131 2025 Y\u0131l\u0131 Kamuoyu E\u011filim Ara\u015ft\u0131rma Raporu”nu SBB yetkilileriyle payla\u015ft\u0131. Kas\u0131m 2025 d\u00f6neminde ger\u00e7ekle\u015ftirilen ara\u015ft\u0131rmaya g\u00f6re, Samsun B\u00fcy\u00fck\u015fehir Belediyesi hizmetlerinden memnun oldu\u011funu belirten vatanda\u015flar\u0131n oran\u0131 y\u00fczde 62,3 olarak \u00f6l\u00e7\u00fcld\u00fc. \u00c7al\u0131\u015fmada, Halit Do\u011fan’\u0131n yeniden aday olmas\u0131 halinde oy verece\u011fini ifade edenlerin oran\u0131 ise karars\u0131zlar da\u011f\u0131t\u0131lmadan y\u00fczde 58,9’a ula\u015ft\u0131.<\/p>\n
31 Mart 2024 Mahalli \u0130dareler Se\u00e7imleri’nde Halit Do\u011fan y\u00fczde 42,3 oy oran\u0131yla se\u00e7imi kazan\u0131rken, se\u00e7imden k\u0131sa s\u00fcre \u00f6nce 22 Mart 2024’te yap\u0131lan anket \u00e7al\u0131\u015fmas\u0131nda bu oran y\u00fczde 43,7 olarak \u00f6l\u00e7\u00fcld\u00fc. Se\u00e7im sonras\u0131 s\u00fcre\u00e7te belediye hizmetlerine y\u00f6nelik alg\u0131n\u0131n g\u00fc\u00e7lendi\u011fi, memnuniyet verilerine de yans\u0131d\u0131.<\/p>\n
Ara\u015ft\u0131rma kapsam\u0131nda 2025 y\u0131l\u0131 CSI Hizmet Memnuniyet Endeksi 72,2 olarak belirlenirken, SERVQUAL hizmet kalite skoru 5 \u00fczerinden 3,61 olarak hesapland\u0131. Veriler, Samsun B\u00fcy\u00fck\u015fehir Belediyesi’nin hizmet kalitesine y\u00f6nelik alg\u0131n\u0131n olumlu y\u00f6nde seyretti\u011fini ortaya koydu.<\/p>\n
Ara\u015ft\u0131rma, anket firmas\u0131 taraf\u0131ndan Samsun’un 17 il\u00e7esinde toplam 5 bin 610 ki\u015fiyle y\u00fcz y\u00fcze ve hibrit (F2F\u2013CATI) y\u00f6ntem kullan\u0131larak ger\u00e7ekle\u015ftirildi. \u00c7al\u0131\u015fma y\u00fczde 95 g\u00fcven aral\u0131\u011f\u0131nda ve art\u0131-eksi y\u00fczde 1,3 hata pay\u0131yla yap\u0131ld\u0131. – SAMSUN<\/p>\n","protected":false},"excerpt":{"rendered":"
Samsun B\u00fcy\u00fck\u015fehir Belediye Ba\u015fkan\u0131 Halit Do\u011fan, 2025 y\u0131l\u0131 kamuoyu e\u011filim ara\u015ft\u0131rmas\u0131nda y\u00fczde 62,3 oran\u0131nda vatanda\u015f memnuniyeti ile dikkat \u00e7ekti. Ara\u015ft\u0131rma, Samsun’un 17 il\u00e7esinde 5 bin 610 ki\u015fiyle ger\u00e7ekle\u015ftirildi ve sonu\u00e7lar belediye hizmetlerinin olumlu alg\u0131land\u0131\u011f\u0131n\u0131 g\u00f6sterdi.<\/p>\n","protected":false},"author":1,"featured_media":18183,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[976,372,315,1746,385],"class_list":["post-18182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-siyaset","tag-arastirma","tag-belediye","tag-hizmet","tag-oran","tag-samsun"],"_links":{"self":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/18182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/comments?post=18182"}],"version-history":[{"count":1,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/18182\/revisions"}],"predecessor-version":[{"id":18184,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/18182\/revisions\/18184"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media\/18183"}],"wp:attachment":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media?parent=18182"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/categories?post=18182"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/tags?post=18182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}