{"id":36862,"date":"2026-02-18T11:39:04","date_gmt":"2026-02-18T11:39:04","guid":{"rendered":"https:\/\/bihavadis.com\/?p=36862"},"modified":"2026-02-18T11:39:04","modified_gmt":"2026-02-18T11:39:04","slug":"vodafoneun-red-konsol-cozumuyle-pluxee-dijital-musteri-deneyimini-bir-ust-seviyeye-tasidi","status":"publish","type":"post","link":"https:\/\/bihavadis.com\/index.php\/2026\/02\/18\/vodafoneun-red-konsol-cozumuyle-pluxee-dijital-musteri-deneyimini-bir-ust-seviyeye-tasidi\/","title":{"rendered":"Vodafone&#8217;un Red Konsol \u00e7\u00f6z\u00fcm\u00fcyle Pluxee, dijital m\u00fc\u015fteri deneyimini bir \u00fcst seviyeye ta\u015f\u0131d\u0131"},"content":{"rendered":"<p>1,5 milyon \u00e7al\u0131\u015fan, 30 binden fazla kurum ve 170 binden fazla \u00fcye i\u015f yerinden olu\u015fan geni\u015f ekosistemi ile \u00e7al\u0131\u015fan deneyimi ve yan haklar d\u00fcnyas\u0131na y\u00f6n veren Pluxee, Vodafone Business\u2019\u0131n i\u015fletmelere \u00fccretsiz olarak sundu\u011fu Red Konsol ile hem operasyonel s\u00fcre\u00e7lerinde verimlilik kazan\u0131mlar\u0131 elde etti hem de daha h\u0131zl\u0131 ve g\u00fcvenli bir y\u00f6netim deneyimine sahip oldu.\u00a0Yan haklar alan\u0131nda kurumlar\u0131n stratejik i\u015f orta\u011f\u0131 olan ve T\u00fcrkiye\u2019de sekt\u00f6r\u00fcn en geni\u015f \u00fcye a\u011f\u0131na sahip markas\u0131 Pluxee, \u00f6deme sistemleri, teknoloji altyap\u0131s\u0131 ve operasyon y\u00f6netiminde y\u00fcksek standartlar\u0131 kesintisiz \u015fekilde s\u00fcrd\u00fcrebilmek i\u00e7in Red Konsol platformundan yararlan\u0131yor.<\/p>\n<p>Vodafone Business\u2019\u0131n online self-servis y\u00f6netim platformu Red Konsol, Pluxee\u2019nin, Vodafone T\u00fcrkiye\u2019den ald\u0131\u011f\u0131 t\u00fcm teknoloji ekosistemini tek ekrandan y\u00f6netmesini sa\u011fl\u0131yor. Sunucu y\u00f6netiminden siber g\u00fcvenlik \u00e7\u00f6z\u00fcmlerine, mobil ve fiber internet hatlar\u0131ndan kapasite art\u0131r\u0131m\u0131na, eri\u015fim kontrol\u00fcnden servis aktivasyonlar\u0131 ve devre takibine kadar bir\u00e7ok s\u00fcrecini dijital olarak tamaml\u0131yor.<\/p>\n<p>Red Konsol\u2019un sa\u011flad\u0131\u011f\u0131 7\/24 eri\u015filebilirlik, dijital destek ve g\u00fcvenli altyap\u0131, fatura g\u00f6r\u00fcnt\u00fcleme, paket tan\u0131mlama, kullan\u0131m takibi ve detayl\u0131 raporlama gibi fonksiyonlar sayesinde Pluxee, ge\u00e7mi\u015f ve g\u00fcncel operasyonlar\u0131n\u0131 daha \u015feffaf ve \u00f6l\u00e7\u00fclebilir bir bi\u00e7imde y\u00f6netebiliyor. Vodafone Business imzal\u0131 \u00e7\u00f6z\u00fcmlerle Pluxee, \u00e7al\u0131\u015fan deneyimi alan\u0131ndaki liderli\u011fini g\u00fc\u00e7l\u00fc teknoloji altyap\u0131s\u0131yla daha da g\u00fc\u00e7lendiriyor ve t\u00fcm payda\u015flar\u0131 i\u00e7in sundu\u011fu h\u0131zl\u0131, g\u00fcvenli ve verimli dijital deneyimi daha da zenginle\u015ftiriyor.<\/p>\n<p><strong>Kurumlara, h\u0131z ve esneklik kazand\u0131r\u0131yor<\/strong><\/p>\n<p>T\u00fcm i\u015fletmelerin \u00fccretsiz olarak kullanabildi\u011fi Red Konsol\u2019un sundu\u011fu kesintisiz dijital destek, an\u0131nda servis aktivasyonu, h\u0131zl\u0131 ek paket sat\u0131n alma ve kapsaml\u0131 eri\u015fim kontrol\u00fc yetenekleri, i\u015fletmelerin operasyonel y\u00fck\u00fcn\u00fc \u00f6nemli \u00f6l\u00e7\u00fcde azalt\u0131rken karar alma s\u00fcre\u00e7lerine de \u00e7eviklik ve h\u0131z kazand\u0131r\u0131yor. Self servis hizmet alan kullan\u0131c\u0131lar, herhangi bir deste\u011fe ihtiya\u00e7 duymadan 7\/24 i\u015flemlerini ger\u00e7ekle\u015ftirebiliyor, sorular\u0131na an\u0131nda cevap bulabiliyor. Ayr\u0131ca fatura bilgileri gibi finansal ba\u015fl\u0131klar\u0131 an\u0131nda g\u00f6r\u00fcnt\u00fcleyip ald\u0131klar\u0131 t\u00fcm servisler hakk\u0131nda raporlara ula\u015fabiliyor.\u00a0<\/p>\n<p><strong>\u201cRed Konsol ile Pluxee, ekosistemine sundu\u011fu deneyimi \u00e7evik bir yap\u0131da geli\u015ftiriyor\u201d\u00a0<\/strong><\/p>\n<p><strong>Vodafone T\u00fcrkiye \u0130cra Kurulu Ba\u015fkan Yard\u0131mc\u0131s\u0131 \u00d6zlem Kestio\u011flu,<\/strong>\u00a0\u015fu de\u011ferlendirmede bulundu: \u201cVodafone Business olarak i\u015f ortaklar\u0131m\u0131z\u0131n operasyonel verimlili\u011fini art\u0131ran, g\u00fcnl\u00fck i\u015f ak\u0131\u015flar\u0131n\u0131 sadele\u015ftiren ve kritik s\u00fcre\u00e7lerde h\u0131z kazand\u0131ran \u00e7\u00f6z\u00fcmler \u00fcretmeye odaklan\u0131yoruz.\u00a0Kullan\u0131c\u0131lara \u00fccretsiz olarak sundu\u011fumuz Red Konsol, sa\u011flad\u0131\u011f\u0131 bir\u00e7ok faydan\u0131n yan\u0131 s\u0131ra Vodafone Business taraf\u0131ndan geli\u015ftirilen yeni \u00e7\u00f6z\u00fcmlere \u00e7ok daha kolay ula\u015fabiliyor. Dijital m\u00fc\u015fteri deneyimini yeni bir boyuta ta\u015f\u0131d\u0131\u011f\u0131m\u0131z Red Konsol;\u00a0Pluxee\u2019nin tek ekrandan y\u00f6netim, anl\u0131k g\u00f6r\u00fcn\u00fcrl\u00fck ve 7\/24 dijital destek gibi avantajlarla ekiplerinin i\u015f s\u00fcre\u00e7lerini kolayla\u015ft\u0131rd\u0131, t\u00fcm ekosistemine sundu\u011fu deneyimi daha \u00e7evik bir yap\u0131da geli\u015ftirme f\u0131rsat\u0131na sahip oldu. Ayr\u0131ca Pluxee, Vodafone Business b\u00fcnyesinde olu\u015fturdu\u011fumuz\u00a0\u201cCustomer Advisory Board\u201d platformunun geli\u015fimine, kat\u0131l\u0131mc\u0131s\u0131 olarak geri bildirimleriyle de destek veriyor.<\/p>\n<p><strong>Pluxee Bilgi Teknolojileri ve \u00d6deme Sistemleri Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Dr. Osman Ba\u015fbu\u011fo\u011flu<\/strong>\u00a0ise<strong>\u00a0<\/strong>i\u015f birli\u011fiyle ilgili de\u011ferlendirmesinde \u015funlar\u0131 s\u00f6yledi:<strong>\u00a0<\/strong>\u201cPluxee olarak T\u00fcrkiye\u2019de her g\u00fcn 1,5 milyon \u00e7al\u0131\u015fan\u0131n hayat\u0131na dokunuyor; geni\u015f \u00fcye i\u015f yeri a\u011f\u0131m\u0131z ve y\u00fcksek i\u015flem hacmimizle \u00e7al\u0131\u015fan deneyimi alan\u0131nda sekt\u00f6re y\u00f6n veriyoruz. Ipsos\u2019un\u00a02025 Marka &#038; M\u00fc\u015fteri Deneyimi Ara\u015ft\u0131rmas\u0131\u2019na g\u00f6re sekt\u00f6r\u00fcm\u00fczde \u00e7al\u0131\u015fanlar taraf\u0131ndan en \u00e7ok tavsiye edilen marka olmam\u0131z\u0131n arkas\u0131nda, \u00e7al\u0131\u015fan\u0131 merkeze alan g\u00fc\u00e7l\u00fc bir vizyon, uzun vadeli bir i\u015f stratejisi ve t\u00fcm bunlar\u0131 m\u00fcmk\u00fcn k\u0131lan teknolojik bir altyap\u0131 bulunuyor. \u2018\u00c7al\u0131\u015fan\u0131 Mutlu Eden D\u00fcnya\u2019 misyonumuz do\u011frultusunda teknoloji altyap\u0131m\u0131z\u0131 s\u00fcrekli geli\u015ftiriyor, operasyonlar\u0131m\u0131z\u0131 daha ak\u0131ll\u0131, \u00e7evik ve s\u00fcrd\u00fcr\u00fclebilir bir yap\u0131ya d\u00f6n\u00fc\u015ft\u00fcr\u00fcyoruz. Vodafone Business ile y\u00fcr\u00fctt\u00fc\u011f\u00fcm\u00fcz i\u015f birli\u011fi kapsam\u0131nda faydaland\u0131\u011f\u0131m\u0131z Red Konsol dijital altyap\u0131m\u0131z\u0131n tek ekrandan g\u00fcvenli ve \u015feffaf bi\u00e7imde y\u00f6netilmesine imk\u00e2n tan\u0131yarak artan operasyonel ihtiya\u00e7lar\u0131m\u0131z\u0131 sa\u011fl\u0131kl\u0131 \u015fekilde y\u00f6netmemizi destekliyor.\u201d<\/p>\n<p><strong>Red Konsol, dijital d\u00f6n\u00fc\u015f\u00fcm\u00fc \u00f6l\u00e7\u00fclebilir bir faydaya d\u00f6n\u00fc\u015ft\u00fcr\u00fcyor<\/strong><\/p>\n<p>Red Konsol; mobil ve fiber internet \u00e7\u00f6z\u00fcmlerinden sunucu y\u00f6netimine, siber g\u00fcvenlik hizmetlerinden fatura ve talep y\u00f6netimine kadar t\u00fcm s\u00fcre\u00e7lerin tek ekrandan kontrol edilmesini sa\u011flayarak kurumlara h\u0131z, esneklik ve tam g\u00f6r\u00fcn\u00fcrl\u00fck kazand\u0131r\u0131yor. Kullan\u0131c\u0131 dostu aray\u00fcz\u00fc sayesinde IT deste\u011fi veya \u00e7a\u011fr\u0131 merkezi ihtiyac\u0131n\u0131 azaltarak self-servis g\u00fcc\u00fcyle i\u015fletmelerin verimlili\u011fini art\u0131r\u0131yor. Platform, fatura a\u015f\u0131m\u0131 gibi beklenmeyen maliyet risklerini \u00f6nceden \u00f6ng\u00f6rebilme yetene\u011fi, devre hatlar\u0131n\u0131n anl\u0131k takibini sa\u011flayan altyap\u0131s\u0131, siber g\u00fcvenlik raporlamalar\u0131 ve performans analizleri sayesinde \u015firketlerin operasyonlar\u0131n\u0131 s\u00fcrekli optimize etmelerine imk\u00e2n veren y\u00fcksek bir \u015feffafl\u0131k sa\u011fl\u0131yor. K\u0131sacas\u0131 Red Konsol, dijital d\u00f6n\u00fc\u015f\u00fcm\u00fc soyut bir s\u00f6ylem olmaktan \u00e7\u0131kararak i\u015fletmeler i\u00e7in do\u011frudan, \u00f6l\u00e7\u00fclebilir bir faydaya d\u00f6n\u00fc\u015ft\u00fcr\u00fcyor.<\/p>\n<p>Red Konsol deneyimi i\u00e7in:\u00a0https:\/\/www.vodafone.com.tr\/vodafone-business\/red-konsol\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Kaynak: (BYZHA) Beyaz Haber Ajans\u0131<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1,5 milyon \u00e7al\u0131\u015fan, 30 binden fazla kurum ve 170 binden fazla \u00fcye i\u015f yerinden olu\u015fan geni\u015f ekosistemi ile \u00e7al\u0131\u015fan deneyimi ve yan haklar d\u00fcnyas\u0131na y\u00f6n veren Pluxee, Vodafone Business\u2019\u0131n i\u015fletmelere \u00fccretsiz olarak sundu\u011fu Red Konsol ile hem operasyonel s\u00fcre\u00e7lerinde verimlilik kazan\u0131mlar\u0131 elde etti hem de daha h\u0131zl\u0131 ve g\u00fcvenli bir y\u00f6netim deneyimine sahip oldu<\/p>\n","protected":false},"author":1,"featured_media":36863,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[3519,1046,395,5274,1203],"class_list":["post-36862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-deneyimi","tag-dijital","tag-is","tag-red-konsol","tag-yon"],"_links":{"self":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/36862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/comments?post=36862"}],"version-history":[{"count":1,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/36862\/revisions"}],"predecessor-version":[{"id":36864,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/36862\/revisions\/36864"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media\/36863"}],"wp:attachment":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media?parent=36862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/categories?post=36862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/tags?post=36862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}