Konya’n\u0131n merkez Meram \u0130l\u00e7e Belediye Ba\u015fkan\u0131 Mustafa Kavu\u015f, Bizim Meram Masas\u0131’n\u0131n, ortaya koydu\u011fu performansla \u00f6rnek bir model haline geldi\u011fini belirterek, birimin belediyecilik anlay\u0131\u015flar\u0131n\u0131 y\u00f6nlendiren ve hizmetlerine y\u00f6n veren bir pusula g\u00f6revi y\u00fcr\u00fctt\u00fc\u011f\u00fcn\u00fc s\u00f6yledi.<\/p>\n
Meram’da \u00e7\u00f6z\u00fcm\u00fcn adresi ‘Bizim Meram Masas\u0131’, ba\u015far\u0131l\u0131 bir y\u0131l\u0131 daha geride b\u0131rakt\u0131. Meram Belediyesi Bas\u0131n Yay\u0131n ve Halkla \u0130li\u015fkiler M\u00fcd\u00fcrl\u00fc\u011f\u00fc b\u00fcnyesinde hizmet veren ve vatanda\u015fla belediye aras\u0131nda g\u00fc\u00e7l\u00fc bir ileti\u015fim k\u00f6pr\u00fcs\u00fc olu\u015fturan Bizim Meram Masas\u0131, kuruldu\u011fu g\u00fcnden bu yana ortaya koydu\u011fu performansla \u00f6rnek bir model haline geldi. Meram Belediye Ba\u015fkan\u0131 Mustafa Kavu\u015f, Bizim Meram Masas\u0131’n\u0131n faaliyetlerini i\u00e7eren kapsaml\u0131 brifingin ard\u0131ndan yapt\u0131\u011f\u0131 de\u011ferlendirmede, birimin Meram’da y\u00fcksek ya\u015fam standartlar\u0131n\u0131n ve hizmette konforun kap\u0131s\u0131n\u0131 aralad\u0131\u011f\u0131n\u0131 vurgulad\u0131. Ba\u015fkan Kavu\u015f, “Bizim Meram Masas\u0131, hem\u015fehrilerimizle aram\u0131zdaki en \u00f6nemli ba\u011flardan biri oldu. Sorunlar \u00e7\u00f6z\u00fcld\u00fck\u00e7e, memnuniyet artt\u0131k\u00e7a biz de daha mutlu oluyoruz” dedi.<\/p>\n
“Bizim Meram Masas\u0131, hizmette pusulam\u0131z oldu”<\/p>\n
Bizim Meram Masas\u0131’n\u0131n yaln\u0131zca bir ba\u015fvuru merkezi de\u011fil, ayn\u0131 zamanda belediyecilik anlay\u0131\u015flar\u0131n\u0131 y\u00f6nlendiren \u00f6nemli bir rehber oldu\u011funu ifade eden Ba\u015fkan Kavu\u015f a\u00e7\u0131klamas\u0131nda \u015fu ifadelere yer verdi: “Bizim Meram Masas\u0131, hem\u015fehrilerimizin talep ve beklentilerini an\u0131nda g\u00f6rmemizi sa\u011fl\u0131yor. Bu talepler bizim i\u00e7in bir pusula niteli\u011fi ta\u015f\u0131yor. Vatanda\u015flar\u0131m\u0131z\u0131n talep ve beklentilerini, hangi alanda neye ihtiya\u00e7 oldu\u011funu buradan \u00f6\u011freniyor, hizmetlerimizi buna g\u00f6re planl\u0131yoruz. Vatanda\u015flar\u0131m\u0131z sorunlar\u0131n\u0131n k\u0131sa s\u00fcrede \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc g\u00f6rd\u00fck\u00e7e memnuniyetleri art\u0131yor, bu da Meram’da ya\u015fam kalitesini yukar\u0131 ta\u015f\u0131yor. Birimin, bug\u00fcne kadar ortaya koydu\u011fu hizmetler ve bu hizmetlerden vatanda\u015flar\u0131m\u0131z\u0131n duydu\u011fu memnuniyet ne denli do\u011fru bir i\u015f yapt\u0131\u011f\u0131m\u0131z\u0131 a\u00e7\u0131k\u00e7a ortaya koyuyor.”<\/p>\n
Ba\u015fkan Kavu\u015f a\u00e7\u0131klamas\u0131n\u0131n sonunda kendilerine ve Bizim Meram Masas\u0131’na g\u00fcvenerek her t\u00fcrl\u00fc talep ve sorunlar\u0131n\u0131 ileterek \u00e7\u00f6z\u00fcm\u00fcn bir par\u00e7as\u0131 olan t\u00fcm Meraml\u0131lara ve \u00f6zveriyle \u00e7al\u0131\u015fan birim personeline de te\u015fekk\u00fcr ederek \u00e7al\u0131\u015fmalar\u0131nda kolayl\u0131klar diledi.<\/p>\n
Belediye ile vatanda\u015flar aras\u0131nda g\u00fc\u00e7l\u00fc ileti\u015fim k\u00f6pr\u00fcs\u00fc; Bizim Meram Masas\u0131<\/p>\n
2019 y\u0131l\u0131n\u0131n Haziran ay\u0131nda hizmet vermeye ba\u015flayan Bizim Meram Masas\u0131; y\u00fcz y\u00fcze ba\u015fvurular\u0131n yan\u0131 s\u0131ra telefon, web sitesi, sosyal medya, WhatsApp, C\u0130MER, e-posta, 112 Acil \u00c7a\u011fr\u0131 Merkezi, Valilik ve B\u00fcy\u00fck\u015fehir A\u00e7\u0131k Kap\u0131 gibi \u00e7ok say\u0131da kanal \u00fczerinden vatanda\u015f taleplerini alarak h\u0131zl\u0131 \u00e7\u00f6z\u00fcmler \u00fcretiyor. Evlilik i\u015flemlerinden imar ba\u015fvurular\u0131na, sosyal yard\u0131m taleplerinden asfalt ve altyap\u0131 isteklerine kadar geni\u015f bir alanda hizmet veren birim, Meraml\u0131lar\u0131n belediyeye ula\u015fmas\u0131n\u0131 her ge\u00e7en y\u0131l daha da kolayla\u015ft\u0131rd\u0131. Yap\u0131lan m\u00fcracaatlar\u0131n y\u00fczde 99’una geri bildirimde bulunulmas\u0131 Bizim Meram Masas\u0131’n\u0131n ula\u015ft\u0131\u011f\u0131 ba\u015far\u0131y\u0131 rakamlarla da ortaya koydu. En \u00e7ok ba\u015fvurunun telefon \u00fczerinden yap\u0131ld\u0131\u011f\u0131 g\u00f6r\u00fcl\u00fcrken, web sitesi ve y\u00fcz y\u00fcze m\u00fcracaatlar da en \u00e7ok tercih edilen kanallar aras\u0131nda yer ald\u0131. – KONYA<\/p>\n","protected":false},"excerpt":{"rendered":"
Konya’n\u0131n Meram \u0130l\u00e7e Belediye Ba\u015fkan\u0131 Mustafa Kavu\u015f, Bizim Meram Masas\u0131’n\u0131n belediyecilikteki rol\u00fcn\u00fc ve hizmette sa\u011flad\u0131\u011f\u0131 y\u00fcksek memnuniyeti vurgulad\u0131. Ba\u015fkan Kavu\u015f, bu birimin hem\u015fehrilerle ileti\u015fimi g\u00fc\u00e7lendirdi\u011fini ve vatanda\u015f taleplerinin kar\u015f\u0131lanmas\u0131nda \u00f6nemli bir rehber oldu\u011funu belirtti.<\/p>\n","protected":false},"author":1,"featured_media":8445,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[372,315,1945,769,682],"class_list":["post-8444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-siyaset","tag-belediye","tag-hizmet","tag-meram","tag-talep","tag-yuz"],"_links":{"self":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/8444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/comments?post=8444"}],"version-history":[{"count":1,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/8444\/revisions"}],"predecessor-version":[{"id":8446,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/posts\/8444\/revisions\/8446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media\/8445"}],"wp:attachment":[{"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/media?parent=8444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/categories?post=8444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bihavadis.com\/index.php\/wp-json\/wp\/v2\/tags?post=8444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}